Frequently Asked Questions


What Time Is Check-In And Check-Out?

Check in is at 3:00pm, and check out is at 10:00am for all of our properties.

How Do I Access My Property Upon Arrival?

Upon arrival at the Palmetto Bluff Guard Gate, you will receive a packet of information including access process & resort access cards.


What Amenities Do I Have Access To?

Please click here for a full list of amenities.

Can I Play Golf At The May River Course?

Absolutely! We are happy to assist with making arrangements to play the May River Course. Please contact Lisa at (845) 625-9265 if you would like to arrange a tee-time.

Can I Rent Bikes and/or Golf Carts During My Stay?

Yes, please call Palmetto Bluff Recreation at (843) 706- 6628 prior to your arrival to make these arrangements.

Where Can I Buy Groceries Nearby?

Located in Palmetto Bluff, RT’s Market is a small, gourmet convenience store located near Wilson Village. If you are looking for a larger store option, Publix & Kroger are within a 20 minute drive. We also recommend Instacart for grocery delivery.

What Is Your Cancellation Policy?

We are able to work with you to reschedule your visit, in the event of a cancellation. Bookings cancelled at least 60 days before the start of the stay will receive a 100% refund. Any later than 60 days will receive no refund.

Is Baby Gear Available In The Home?

No, but we recommend a local rental service based on Hilton Head Island. They will deliver and set up anything you need - you can reach them at (843) 681-8722 or www.babysaway.com

What Dining Options Are Available Within Palmetto Bluff?

The Canoe Club Restaurant - Located near the Canoe Club Pool. For reservations, call member concierge at (843) 706-5515 or email clubconcierge@palmettobluffclub.com

Cole’s Restaurant - Located in Moreland Village. For reservations, call member concierge at (843) 706-5515 or email clubconcierge@palmettobluffclub.com

Bowling Ally - Located in Moreland Village, reservations are first come first serve basis.

River House - Located on the river in Wilson Village. For reservations, visit Open Table or call (843) 706-6542

Hush - Speak easy style bar. Located in the River House. Opens at 6:00pm.

Octagon Restaurant & Bar - Located at the Montage Hotel. For reservations, call (843) 836-6210 or visit Open Table website.

Buffalo’s Restaurant - Located in Wilson Village. Open to the public for breakfast, lunch & dinner. Reservations only for dinner.

“Fore and Aft” Restaurant - Located behind the Montage Hotel. Open for drinks & lunch.

Buzz Coffee Shop - Located inside the River House in Wilson Village. Open from 7:00am - 3:00pm

Melt Ice Cream Shop - Located in Wilson Village

RT’s Market - Deli & food store.

The Canteen Restaurant - Located in Moreland Village. Sandwich shop & snacks.

Are There Any Private Chefs In The Area?

Paul Pinskie - Private chef (843) 368-1916

Anuschka’s Kitchen - Anuschka Schurr (401) 499-3932

Trish Burson - A Hand In The Kitchen (843) 422-3932

Palm Key Catering & Events - Brentt Toole (843) 301-2501

Board & Basket of HHI - boardandbaskethhi@gmail.com

Lowcountry Picnic - www.lowcountrypicnic.com

Lowcountry Kitchen - (843) 290-4388

Bess Inc. Catering - Bess Soper (843) 785-5504 & (843) 785-2377

Bluffton Oyster Company - (843) 757-4010

Downtown Deli Catering - (853) 815-5335

Jim & Nicks - (843) 706-9741

What Dining Options Are Available Outside of Palmetto Bluff?

FARM Bluffton - This spot is not to be missed…just amazing! Recommend making a reservation - call them at (843) 707-2041

The Pearl Kitchen & Bar - Amazing food! Call (843) 757-5511 to make a reservation.

The Bluffton Room - Incredible food & atmosphere. Call for a reservation (843) 757-3525

Bricco Ristorante - Authentic Italian food. Call for a reservation (843) 707-1419

Bluffton Oyster House - Local seafood & Lowcountry boils to go. (843) 757-0380

The Cottage - Great classic Southern cuisine (843) 757-0508

Local Pie - Delicious wood fired pizza. (843) 837-7437

Truffles Cafe - Been around for years, always good! (843) 627-2287

Nectar Farm Kitchen - Great Southern style food. (843) 706-2337

Captain Woody’s Bar & Grill - Classic seafood dishes. (843) 757-6222

Old Town Dispensary - Authentic Bluffton experience. (843) 837-1893

Cahill’s Market & Kitchen - Homegrown Southern cuisine. (843) 757-2921

Burnt Church Distillery - Local distillery, great cocktails & appetizers. (843) 872-0158

River Dog Brewery - Local microbrewery. (843) 645-2302

Can I Make Reservations For Outdoor Activities During Our Stay?

Yes, there is a great watersports rental company in Wilson Village called Outside Palmetto Bluff. Please call them at (843) 706- 2478 to make these arrangements.

  • "It felt like home. Would definitely recommend to others in the future."

    -Tracey G.

  • "Perfect location in Palmetto Bluff. Management is always easy to communicate with."

    -Tonya B.

  • "Well done, and very comfortable at the same time! They thought of everything to have for your stay. Highly recommend!"

    -Kathy B.

  • "House was beautiful...plenty of room with easy access to everywhere."

    -Lynn P.

  • "The cottage itself is beautiful and the location is perfect. Working with Lisa was a delight. Treat yourself and check out Palmetto Bluff - you will not be disappointed."

    -Chuck L.

  • "Excellent stay. Property is exactly as stated! Clean & beautifully decorated."

    -Kerri B.